Shipping and Delivery ships globally.

Please keep in my that ALL orders are custom made in Germany. Our product lead time per Art piece is between 2-5 weeks.

If you have a specific need to expedite the production of your art-piece please contact us prior to placing an order and we will let you know if there is an opportunity the work can be done faster.  

Once you have placed your order, you will receive an email confirmation. In times, these confirmation e-mails are routed to the spam folder of some e-mail applications. Please check your spam folder if you did not receive your e-mail. Please contact us at if you have any questions about your order.

Depending on postal services technology, you will receive a shipment notification once your order has left our facility. This email could include tracking information dependent on availability of such service provided by postal services.


For US/Americas orders we use USPS, DHL, and UPS, with a variety of service options. For Europe, Middle East, Africa, Asia and Oceania we use DHL, Royal Mail and UPS.

We pride ourselves on being able to ship to virtually any address in the world. There are, however, restrictions on some products due to weight, size, price and dimension. In the unlikely event of us being unable to ship to you, we will notify you accordingly.


When shipping abroad, you order may be subject to import duties and taxes, which are levied once a shipment reaches your country.

All additional charges for customs clearance must be borne by the customer. has no control over import duties and taxes, hence our impossibility of predicting how much, if anything, is to be paid by our customers for customs clearance purposes. In addition, this situation makes it impossible for to charge any of these amounts in advance.

Customs policies vary widely from country to country; it is best to contact your local customs office for further information. Additionally, when ordering from from outside the United States of America, you are considered the importer of record and, as such, you must comply with all laws and regulations of the country in which you are receiving the goods.

If for any reason an international order is refused for non-payment of duties, there is a 30% restocking fee on the refund and we are unable to refund the shipping charges.

For US Domestic shipments, a Free Shipment option will be presented to the buyer during the checkout process.

For International shipments, a flat rate of $60.00 will be added for shipping during the checkout process.

If you have any further questions in regards to shipping, ordering, custom orders or anything else, please do not hesitate to contact us via our Live Chat Support available directly on our website or e-mail us at